Welcome to the official Lucky Green Casino terms and conditions page. This document sets out the user agreement between you, the player, and the operator of luckygreencasinovip.com. By registering an account, claiming a promotion or placing a bet at Lucky Green Casino, you confirm that you have read, understood and accepted these terms of service in full. We recommend that every Australian player takes a few minutes to review the general rules below, as they cover everything from registration and KYC to bonus terms, wagering requirements and withdrawal terms. If you do not agree with any part of these T&Cs, please do not use the website or its services.
General Terms of Use at Lucky Green Casino
Lucky Green Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. These terms of use apply to every visitor of the site, whether you play on desktop, through the Android APK or via the iOS Web App. The Lucky Green Casino rules form a legally binding agreement, and continued use of the platform constitutes ongoing acceptance of the current version of the general terms.
The key principles of the Lucky Green Casino user agreement are simple:
- Only players aged 18 years or older may register and play.
- Each person may hold one account only.
- All information provided during registration must be accurate and up to date.
- Gambling must be treated as entertainment, never as a source of income.
- The operator may update these site rules at any time, with changes published on this page.
Registration Terms and Account Rules
Who Can Open an Account
The registration terms at Lucky Green Casino require that you are at least 18 years old, legally permitted to gamble online in your jurisdiction, and acting on your own behalf. During sign-up you must supply your real name, date of birth, residential address, e-mail and phone number. Creating an account with false details is a breach of the casino rules and may lead to suspension and confiscation of winnings.
One Account per Person
Lucky Green Casino enforces a strict one-account policy. Only one account is permitted per person, household, IP address and device. Duplicate accounts discovered by our security team will be closed, and any bonuses or winnings obtained through them will be voided under the Lucky Green Casino general rules.
KYC — Identity Verification
Before your first withdrawal, Lucky Green Casino must verify your identity in line with anti-money-laundering regulations. The KYC procedure typically requires:
- A government-issued photo ID (passport, driver licence or national ID card).
- Proof of address no older than three months (utility bill or bank statement).
- Proof of payment method where applicable (card photo or e-wallet screenshot).
Verification is usually completed within 24–48 hours. Withdrawals remain on hold until KYC is finished, so we encourage players to verify early.
Deposits and Withdrawal Terms
The following withdrawal terms and deposit rules apply to all Australian players at Lucky Green Casino. The minimum deposit is A$20 and the minimum withdrawal is A$30. Accepted payment methods include PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin and bank transfer.
| Limit / Condition | Value |
|---|---|
| Minimum deposit | A$20 |
| Minimum withdrawal | A$30 |
| Daily withdrawal limit | A$5,000 |
| Weekly withdrawal limit | A$15,000 |
| Monthly withdrawal limit | A$30,000 |
| Processing time | 24–72 business hours |
Under the Lucky Green Casino withdrawal terms, payouts are processed within 24 to 72 business hours after approval. Where possible, withdrawals are returned to the same method used for the deposit. The casino reserves the right to request additional verification for large or unusual transactions, and to split significant wins into instalments in accordance with the monthly limits above. VIP members at Gold level and higher may enjoy increased limits and faster processing.
Bonus Terms and Wagering Requirements
All promotions at Lucky Green Casino are governed by these bonus terms together with any specific rules published alongside each offer. The welcome package grants new Australian players up to A$500 + 100 free spins across their first three deposits:
- 1st deposit: 100% up to A$200 + 50 free spins.
- 2nd deposit: 50% up to A$150 + 30 free spins.
- 3rd deposit: 75% up to A$150 + 20 free spins.
The standard Lucky Green Casino wagering requirements are 35x the bonus amount. This means a A$100 bonus must be wagered A$3,500 in eligible games before bonus funds convert to withdrawable cash. Key points of the bonus policy include:
- Games contribute to wagering requirements at different rates; pokies usually count 100%, while table and live games contribute less or nothing.
- Bonuses have expiry dates; unwagered bonus funds are removed once the offer lapses.
- Maximum bet limits apply while a bonus is active; exceeding them may void winnings.
- Attempting to abuse promotions (low-risk betting, bonus hunting, multiple accounts) breaches the Lucky Green Casino bonus terms and leads to forfeiture.
- Withdrawing before wagering is complete cancels the bonus and any winnings derived from it.
Gaming Rules and Fair Play
Lucky Green Casino offers more than 4,000 games from over 50 providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City and Relax Gaming. Every title runs on a certified Random Number Generator (RNG) audited by independent laboratories, guaranteeing that outcomes are fair and unpredictable. Malfunctions void all affected plays and pays — if a game error occurs, the round is cancelled and stakes are returned in line with the casino policy.
User Conduct and Prohibited Activities
To keep the platform safe for everyone, the Lucky Green Casino rules strictly prohibit the following behaviour:
- Creating or operating multiple accounts.
- Using bots, scripts, auto-clickers or any automated play software.
- Masking your location with a VPN, proxy or similar tools.
- Fraud, collusion, chip dumping or money laundering of any kind.
- Using stolen cards or payment methods that do not belong to you.
- Abusive, threatening or discriminatory behaviour towards staff or other players.
- Exploiting software errors or bugs instead of reporting them to support.
Any breach of these site rules entitles Lucky Green Casino to suspend or close the account, withhold winnings obtained through the violation, and report unlawful activity to the relevant authorities.
Limitation of Liability
Lucky Green Casino provides its services "as is" and makes no warranty that the website will be uninterrupted or error-free. To the maximum extent permitted by law, the operator is not liable for losses arising from downtime, connection failures, device issues or events beyond its reasonable control. Nothing in these general terms removes rights you may hold under applicable consumer law. You accept full responsibility for your own gambling decisions and for any taxes payable on winnings in your country of residence.
Account Closure and Changes to Terms
Closing Your Account
You may close your Lucky Green Casino account at any time by contacting support. Remaining verified balances will be returned in accordance with the withdrawal terms above. The casino may also suspend or terminate accounts that breach the user agreement, remain inactive for an extended period, or present regulatory risk.
Amendments to the T&Cs
Lucky Green Casino may amend these terms and conditions at any time to reflect legal, regulatory or operational changes. The latest version of the T&Cs is always available on this page, and significant updates are communicated by e-mail or on-site notification. Continued use of the platform after changes take effect constitutes acceptance of the revised terms of service.
Governing Law, Disputes and Intellectual Property
These Lucky Green Casino terms of use are governed by the laws of Curaçao, where the operator is registered and licensed. Any dispute should first be raised with our support team, which aims to resolve complaints promptly and fairly. If a resolution cannot be reached internally, the matter may be escalated to the licensing authority or resolved under the jurisdiction of the courts of Curaçao.
All content on luckygreencasinovip.com — including the Lucky Green Casino name, logo, graphics, text and software — is protected intellectual property. It may not be copied, reproduced or distributed without prior written consent from the operator.
Data Protection and Responsible Gambling
Lucky Green Casino protects player data with 256-bit SSL/TLS encryption and processes personal information solely in line with its Privacy Policy, which forms part of this casino policy. Data is used for account management, KYC verification, payment processing and legally required record keeping.
As part of the Lucky Green Casino general rules, every player has access to responsible gambling tools, including:
- Deposit, bet, loss and session limits.
- Cooling-off periods of 24 hours, 48 hours, 7 days or 30 days.
- Self-exclusion for 6 months, 1 year, 5 years or permanently.
If gambling stops being fun, contact our support team or a professional support service in Australia for confidential help.
Contact Details
Questions about the Lucky Green Casino terms and conditions can be sent to our team at any time:
- Live chat: available 24/7 directly on the website.
- E-mail: [email protected] (reply within 12 hours).
FAQ — Lucky Green Casino Terms and Conditions
What are the wagering requirements at Lucky Green Casino?
All standard bonuses carry 35x wagering requirements on the bonus amount. Until wagering is complete, bonus funds and related winnings cannot be withdrawn.
Can I have more than one account?
No. The registration terms allow one account per person, household, IP address and device. Duplicate accounts are closed and winnings voided.
How long do withdrawals take?
Under the withdrawal terms, requests are processed within 24 to 72 business hours after KYC verification, subject to limits of A$5,000 per day, A$15,000 per week and A$30,000 per month.
Is VPN use allowed at Lucky Green Casino?
No. Using a VPN or proxy to hide your location breaches the casino rules and can result in account closure and forfeiture of funds.
How will I know if the T&Cs change?
The current general terms are always published on this page. Material changes are announced by e-mail or site notification, and continued play means you accept the updated terms of service.
By playing at Lucky Green Casino you agree to abide by this user agreement in full. Keep this page bookmarked, check the T&Cs whenever new promotions launch, and remember to gamble responsibly — the Lucky Green Casino terms and conditions exist to keep the experience fair, secure and enjoyable for every Australian player.